Adam Grant on how jobs, bosses and firms may improve after the crisis

By ADAM GRANT

IN 1993 THE management guru Peter Drucker argued that “commuting to office work is obsolete.” As of last year, his vision hadn’t quite come true: nearly half of global companies in one survey still prohibited remote working. Then the pandemic hit. Suddenly millions of people started doing their jobs from home. Work will never be the same.

Yet the changes to where we work are only a small part of the story. The experiences from past recessions and crises suggest that covid-19 is likely to transform three features of our work lives: job satisfaction, ethical leadership and trust.